L12 - STAR Stories

Name: Nicholas Seschillie

STAR Stories

CLSS 2100

Date: November 14, 2010

Read the article on STAR Stories http://web.mit.edu/career/www/guide/star.html

Practice creating a STAR Story for the following interview questions:

   1. Give an example of what teamwork means to you.

          * Describe the situation…

          * What was the task at hand…

          * What action did you take….

          * Finally, what were the results of your action…

One example I can think of, is when I’m at work and someone calls in late or there is a no show. My first reaction is that there will be missing tasks that will be unfinished and need to be completed as soon as possible. First thing I’ll do, is go to my supervisor and ask if there is anything that I can do to help out to make this transition more smoothly. In the end, everything works out and I was able to help out the team and making sure nothing else goes wrong for the rest of the day.

   2. Give me an example of a major challenge that you faced, and how you went about addressing the problem, and how it turned out.

          * Describe the situation…

          * What was the task at hand…

          * What action did you take….

          * Finally, what were the results of your action…

An example I can think of, is when I had a problem with a co-worker who was getting just a little bit too close to me, uncomfortably, and had to try to resolve the problem before it gets out of hand. First I had to talk to the co-worker about the situation, even though they might not even know about it, and see if were able to solve the situation without anyone else getting involved. After I talked to this person about the situation, we were able to come to an agreement to keep the workplace, professionally and to work very well. Able to solve the situation without getting any supervisor or any management position involved into this conflict or situation.

   3. Describe a past goal and how you achieved it.

          * Describe the situation…

          * What was the task at hand…

          * What action did you take….

          * Finally, what were the results of your action…

I was living in Orem, Utah when I applied to go to the Internship of Walt Disney World in Orlando, Florida. When I finally received the letter stating I was accepted, I have one major problem to consider, moving from Utah to Florida. With lots of organization with finance, planning with scheduling, and researching, I was able to accomplished moving from Utah to Florida with only one challenging task which was unexpected. I was stuck in St. Louis, Missouri for a day and still able to make it to Orlando Florida, on time.

L11- Cover Letter

University of Central Florida
4000 Central Florida Blvd.
Orlando, FL 32816

To Whom It May Concern:

I would like to apply for the General Computer Support position at University of Central Florida. I am currently looking for opportunities to help develop and improve the different skills that I already inquire. With my previous experience in desktop support, I have utilized different experiences like organizing, planning, being very computer literate, time managing, communicating, problem solving, and even able to handle any situation under pressure. 

I am currently going to Utah Valley University taken classes in Information Technology. With my education in Information Technology I will be a valuable asset to the company, contributing technology aspects to the company, and be very productive with security, web design, technical help, programming, as well as data basing.

I look forward to hearing from you in the near future for scheduling an arrangement concerning this opportunity. Please contact me at your convenience. Thanks for your time.

Best regards,

Nicholas Seschillie
1307 Abberton Dr.
Orlando, 32837

L11- Resume

NICHOLAS SESCHILLIE

1307 Abberton Drive Orlando, Fl 32837

Phone: 801-602-5744

Email: maxtas@gmail.com

Objective
An accomplished General Computer Support with demonstrated success in hardware and software troubleshooting solutions that improve business functionality. Possess diversified technical background with System Solution.

Education

Information Technology at Utah Valley University

Technical Skill

Programmer II (C++)

Information Systems Technician Fundamentals

Web Application Design (HTML)

Introduction to System Administration UNIX Linux

HP, AMD, NVIDIA, ATI

Microsoft Words, Excel, Access, Power Point, Publisher

Window 3.1, 95, 98, ME, XP Pro, Vista, 7, x86, x64
Explorer, Firefox, Network and Sharing Center
AVG, Zone Alarm

Professional Experience

The Friendship Centre in Courtenay, BC                                      January 2001- July 2004

Computer Technician ensuring maintenance and keeping a live computer network

 Keep website system available online in HTML format
Maintained and managed computer network operational system to optimal performance

Utah Valley University Orem, UT                                                   July 2004 – March 2008

Front End desk Customer Services Representative

Provide technical support and assistance to students with operational and computer challenges
Ensure security, privacy and confidentially of students and when ID were issued. 

Provide outstanding service thru calling center

Assist with office duties that included calls, fax, appointments and confidential information among other responsibilities.   

Verizon- Lindon, UT                                                                        March 2008 – August 2009

Verizon Tech Support Agent
 Tier 2 technical support for Verizon customers
Assisted with trouble shooting challenges over the phone for customer regarding phone, cable and internet.

Walt Disney World Orlando, FL                                                     August 2009 – September 2010

Provided world class guest service to thousands of guest visiting the largest tourist destination in the World

Ensure the safety of guest and employees 

Maintain excellent level of cleanliness at the Magic Kingdom Theme Park.

Provided outstanding guest courtesy and assistance to guest and employees

Assisted entertainment performers while preserving the integrity of character thru the Disney Animal Kingdom Theme Park, the Disney Magic Kingdom Theme Park, EPCOT Theme Park and the Disney Hollywood Studios Theme Park 

L10 - CSSE e-Scavenger Hunt

L10 - CSSE e-Scavenger Hunt

Explore the Career Services and Student Employment website: www.uvu.edu/csse.   As you complete this e-Scavenger Hunt you will find many resources available to assist you as you prepare for your career.

1.      List at least one event that is happening this semester listed in Calendar of Events.  Are there any employers interviewing on campus this week?  If so who is it and when will they be on campus?

• 2010 Fall Internship and Career Fair on September 28, Cover Letters Workshop on October 05, and Recruiting Days Wednesday October 20.

2.      List 4 services offered by Career Services & Student Employment.

• Jobs Search, Mentor Search, Info on Sessions and Career Events, and Employers Directory.

3.      What are 4 sources the website directs you to look for job opportunities?

·         Institue of Electrical and Electronics Engineers, INC., Tech-Centric, Utah Tecnology Council, and A/E/C Job Bank.

4.     Locate the names of 4 counselors and what their specific area is.

·         Pre-Law Advisor – Eileen Crane, Pre-Health Advisor – Amber Collins, Pre-Nursing A-K – Shane Gunn, and Pre-Nursing K-Z – Denise Fullmer.

5.      Who is the Director of Internship Services & Student Employment? Who is the Internship Coordinator?

·         Michael Snapp - Director

·         Maren Mather - Coordinator

6.     What are two internships on the “Weekly Hot Internships” list?

·         Children’s Justice Center, and Prospective Student Services.

7.     List two internships available in Washington DC and the current deadline for application.

·         Republican National Committee – Summer – Mar 1, Fall – Aug 15, Spring – Dec 15.

·         Democratic National Committee – Summer - April 30, Fall – N/A, Spring – Nov 20.

8.     Find the testimonial page for internships.  (http://www.uvu.edu/internships/students/testimonials.html) View at least one testimonial.  Who did you watch and what did you learn?

·         Trevor Tooke | Utah Valley University | Orem, Utah. He was the Student body President for UVUSA Office. He was surprised to see how the principles of learning in class related to working in an office, and felt it was important and productive in his internship.

9.     What internship scholarships are available?

·         Non-Profit (IPE) Scholarships, Government Scholarships, and General Scholarships.

10.  What services are available to help you prepare for grad school?

·         Graduate School Fair

11.   List the url for help with resumes found on this site.

·         withinMySite.com, www.uvu.edu/owl.

12.  Find Optimal Resume on the site.  This is a free service to help students create a basic resume.  Create an account and a simple resume with this tool.  Submit the resume you created with this assignment.  (I’m not grading on the resume you create.  I just want you to know about this tool.)

·          

13.  What is the url for student employment and how do you apply for an on campus job?

·         https://www.myinterfase.com/uvu/job_search.aspx?id=1&clear=1, and click on search.

14.  What suggestions do you have for the CSSE facebook account that would make it more helpful?

·         None.

15.  Send us an email csse@uvu.edu or go to the “Have a quick Question” box on the internship site www.uvu.edu/internships and ask what are the three words that describe the CSSE mission?

·         sent

16.   Where is the CSSE office located?  What is the office phone number?

·         Room LC-409. P: 801-863-6364

Now you know alot about Career Services & Student Employment stop in and get acquainted or email your questions to csse@uvu.edu

L9 - Find an Internship

Google:
http://www.google.com/intl/en/jobs/students/us/internships/

Microsoft:
https://careers.microsoft.com/careers/EN/US/CollegeInternships.aspx

HP:
http://www8.hp.com/us/en/jobsathp/students-graduates/programs/internship-opportunities.html

Dell:
http://www.dell.com/content/topics/global.aspx/corp/careers/studentprograms/interns?c=us&l=en

Walt Disney World Professional Information Technology Internship
http://disney.go.com/disneycareers/internships/disney_world_resort.html

Here is some internship that I would love to have the opportunity to get, working with the very big dogs of the Information Technology field and able to get experience in their company. These internships are requiring very high academic achievement and maybe even graduated with a master degree in either computer science or information technology. What would I give to become an internship with just at least one of the listed companies?

L8 - Elevator Speect

My name is Nick, and I go to Utah Valley University. I am currently studying in the field of Information Technology and pursuing a career in it. I have several background experiences in the Information Technology field where I was a Network Administrator and a Help Desk Specialist for several years. My strongest skills are: Supportive, Organize, Goal Oriented, Loyal, Time Management Oriented, Patient and Friendly. My goal is to continue with the Information Technology field and purse with the Help Desk Specialist first, then advance into either Database Specialist, or Networking Specialist.