L11- Resume

NICHOLAS SESCHILLIE

1307 Abberton Drive Orlando, Fl 32837

Phone: 801-602-5744

Email: maxtas@gmail.com

Objective
An accomplished General Computer Support with demonstrated success in hardware and software troubleshooting solutions that improve business functionality. Possess diversified technical background with System Solution.

Education

Information Technology at Utah Valley University

Technical Skill

Programmer II (C++)

Information Systems Technician Fundamentals

Web Application Design (HTML)

Introduction to System Administration UNIX Linux

HP, AMD, NVIDIA, ATI

Microsoft Words, Excel, Access, Power Point, Publisher

Window 3.1, 95, 98, ME, XP Pro, Vista, 7, x86, x64
Explorer, Firefox, Network and Sharing Center
AVG, Zone Alarm

Professional Experience

The Friendship Centre in Courtenay, BC                                      January 2001- July 2004

Computer Technician ensuring maintenance and keeping a live computer network

 Keep website system available online in HTML format
Maintained and managed computer network operational system to optimal performance

Utah Valley University Orem, UT                                                   July 2004 – March 2008

Front End desk Customer Services Representative

Provide technical support and assistance to students with operational and computer challenges
Ensure security, privacy and confidentially of students and when ID were issued. 

Provide outstanding service thru calling center

Assist with office duties that included calls, fax, appointments and confidential information among other responsibilities.   

Verizon- Lindon, UT                                                                        March 2008 – August 2009

Verizon Tech Support Agent
 Tier 2 technical support for Verizon customers
Assisted with trouble shooting challenges over the phone for customer regarding phone, cable and internet.

Walt Disney World Orlando, FL                                                     August 2009 – September 2010

Provided world class guest service to thousands of guest visiting the largest tourist destination in the World

Ensure the safety of guest and employees 

Maintain excellent level of cleanliness at the Magic Kingdom Theme Park.

Provided outstanding guest courtesy and assistance to guest and employees

Assisted entertainment performers while preserving the integrity of character thru the Disney Animal Kingdom Theme Park, the Disney Magic Kingdom Theme Park, EPCOT Theme Park and the Disney Hollywood Studios Theme Park